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Cloud Platform UI Redesign
Technology / Case Study

Cloud Platform UI Redesign

Reimagining the user interface for a leading cloud services provider

Project Overview

CloudTech Solutions' platform had grown organically over years, resulting in inconsistent interfaces, complex navigation, and a steep learning curve for new users. The company needed a comprehensive redesign to improve usability while maintaining functionality for power users.

We conducted extensive user research with different user segments to understand their needs and workflows. The redesigned interface features a modular dashboard, contextual navigation, progressive disclosure of complex features, and a comprehensive design system to ensure consistency across the platform.

Client

CloudTech Solutions

Duration

6 months

Services

  • UX/UI Design
  • Information Architecture
  • User Research
  • Prototyping
  • Design System Development

Results

35% Reduction

in customer support inquiries

42% Improvement

in task completion rates

28% Increase

in user engagement

Our Process

Research phase

1. Research & Discovery

We began with comprehensive research to understand user needs, market trends, and business objectives.

Design phase

2. Design & Prototyping

Our design team created intuitive interfaces and interactive prototypes, iterating based on user feedback.

Development phase

3. Development & Launch

We developed the solution using modern technologies, ensuring performance, security, and scalability.

BlackHives transformed our complex platform into an intuitive experience that both new and experienced users love. Their methodical approach to understanding our diverse user base and technical requirements resulted in a design that has significantly improved our user satisfaction and reduced support costs.
Alex Chen

Alex Chen

VP of Product, CloudTech Solutions

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