Cloud Platform UI Redesign
Reimagining the user interface for a leading cloud services provider
Project Overview
CloudTech Solutions' platform had grown organically over years, resulting in inconsistent interfaces, complex navigation, and a steep learning curve for new users. The company needed a comprehensive redesign to improve usability while maintaining functionality for power users.
We conducted extensive user research with different user segments to understand their needs and workflows. The redesigned interface features a modular dashboard, contextual navigation, progressive disclosure of complex features, and a comprehensive design system to ensure consistency across the platform.
Client
CloudTech Solutions
Duration
6 months
Services
- UX/UI Design
- Information Architecture
- User Research
- Prototyping
- Design System Development
Results
in customer support inquiries
in task completion rates
in user engagement
Our Process
1. Research & Discovery
We began with comprehensive research to understand user needs, market trends, and business objectives.
2. Design & Prototyping
Our design team created intuitive interfaces and interactive prototypes, iterating based on user feedback.
3. Development & Launch
We developed the solution using modern technologies, ensuring performance, security, and scalability.
BlackHives transformed our complex platform into an intuitive experience that both new and experienced users love. Their methodical approach to understanding our diverse user base and technical requirements resulted in a design that has significantly improved our user satisfaction and reduced support costs.
Alex Chen
VP of Product, CloudTech Solutions
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