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Luxury E-commerce Redesign
Retail / Case Study

Luxury E-commerce Redesign

Reimagining the online shopping experience for a luxury fashion retailer

Project Overview

Elegance Couture's online store failed to capture the premium experience of their physical boutiques. The existing site had poor product presentation, a cumbersome checkout process, and lacked personalization, resulting in low conversion rates and average order values.

We redesigned the e-commerce experience with a focus on immersive product presentation, storytelling, and personalized recommendations. The new site features high-quality imagery, 360° product views, curated collections, and a streamlined checkout process with premium delivery options.

Client

Elegance Couture

Duration

6 months

Services

  • UX/UI Design
  • E-commerce Strategy
  • User Research
  • Prototyping
  • Front-end Development

Results

45% Increase

in average order value

38% Improvement

in conversion rate

52% Growth

in returning customers

Our Process

Research phase

1. Research & Discovery

We began with comprehensive research to understand user needs, market trends, and business objectives.

Design phase

2. Design & Prototyping

Our design team created intuitive interfaces and interactive prototypes, iterating based on user feedback.

Development phase

3. Development & Launch

We developed the solution using modern technologies, ensuring performance, security, and scalability.

BlackHives captured the essence of our brand in the digital space. Their understanding of luxury retail and e-commerce best practices helped us create an online experience that truly represents our brand and drives significant business results.
Emily Rodriguez

Emily Rodriguez

Digital Director, Elegance Couture

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