BlackHives Logo
Provider Workflow Optimization
Healthcare / Case Study

Provider Workflow Optimization

Streamlining clinical workflows to reduce documentation burden and improve provider satisfaction

Project Overview

Regional Medical Center's providers were spending excessive time on documentation and administrative tasks, leading to burnout and reduced patient interaction. The existing electronic health record (EHR) system had complex workflows that didn't align with clinical practice patterns.

We conducted shadowing sessions and workflow analysis to identify pain points and inefficiencies. The redesigned interface features intelligent templates, voice-enabled documentation, streamlined order entry, and contextual clinical decision support that integrates seamlessly with the existing EHR system.

Client

Regional Medical Center

Duration

7 months

Services

  • UX/UI Design
  • Workflow Analysis
  • User Research
  • Prototyping
  • EHR Integration

Results

25% Reduction

in documentation time

38% Improvement

in provider satisfaction

20% Increase

in patient face time

Our Process

Research phase

1. Research & Discovery

We began with comprehensive research to understand user needs, market trends, and business objectives.

Design phase

2. Design & Prototyping

Our design team created intuitive interfaces and interactive prototypes, iterating based on user feedback.

Development phase

3. Development & Launch

We developed the solution using modern technologies, ensuring performance, security, and scalability.

BlackHives' thoughtful redesign of our clinical workflows has made a tremendous difference in our daily practice. Their team took the time to understand the nuances of our work and created solutions that help us focus more on patients and less on paperwork.
Dr. Sarah Williams

Dr. Sarah Williams

Chief Medical Information Officer, Regional Medical Center

Next Case Study

Patient Portal Redesign

View Case Study

Ready to start your project?

Let's discuss how our expertise can help your business achieve its goals.