Provider Workflow Optimization
Streamlining clinical workflows to reduce documentation burden and improve provider satisfaction
Project Overview
Regional Medical Center's providers were spending excessive time on documentation and administrative tasks, leading to burnout and reduced patient interaction. The existing electronic health record (EHR) system had complex workflows that didn't align with clinical practice patterns.
We conducted shadowing sessions and workflow analysis to identify pain points and inefficiencies. The redesigned interface features intelligent templates, voice-enabled documentation, streamlined order entry, and contextual clinical decision support that integrates seamlessly with the existing EHR system.
Client
Regional Medical Center
Duration
7 months
Services
- UX/UI Design
- Workflow Analysis
- User Research
- Prototyping
- EHR Integration
Results
in documentation time
in provider satisfaction
in patient face time
Our Process
1. Research & Discovery
We began with comprehensive research to understand user needs, market trends, and business objectives.
2. Design & Prototyping
Our design team created intuitive interfaces and interactive prototypes, iterating based on user feedback.
3. Development & Launch
We developed the solution using modern technologies, ensuring performance, security, and scalability.
BlackHives' thoughtful redesign of our clinical workflows has made a tremendous difference in our daily practice. Their team took the time to understand the nuances of our work and created solutions that help us focus more on patients and less on paperwork.
Dr. Sarah Williams
Chief Medical Information Officer, Regional Medical Center
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