Restaurant Ordering App
Designing an intuitive mobile ordering experience for a restaurant group
Project Overview
Urban Dining Group needed a mobile ordering solution that would streamline operations and enhance the guest experience across their diverse restaurant concepts. Their existing process relied on third-party platforms with high fees and limited brand control.
We designed a custom mobile ordering app with intuitive menu navigation, personalized recommendations, seamless payment options, and order tracking. The solution includes features for reservations, loyalty rewards, and special dietary preferences, all wrapped in a branded experience unique to each restaurant concept.
Client
Urban Dining Group
Duration
4 months
Services
- UX/UI Design
- Mobile App Design
- User Research
- Prototyping
- iOS & Android Development
Results
in digital orders
in order processing time
in average order value
Our Process
1. Research & Discovery
We began with comprehensive research to understand user needs, market trends, and business objectives.
2. Design & Prototyping
Our design team created intuitive interfaces and interactive prototypes, iterating based on user feedback.
3. Development & Launch
We developed the solution using modern technologies, ensuring performance, security, and scalability.
BlackHives delivered an ordering app that has transformed our digital presence and operational efficiency. Their understanding of both guest experience and restaurant operations helped us create a solution that delights our customers and streamlines our processes.
Michael Torres
Director of Digital Innovation, Urban Dining Group
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