BlackHives Logo
Telemedicine Platform
Healthcare / Case Study

Telemedicine Platform

Designing an intuitive virtual care experience that connects patients and providers

Project Overview

Horizon Healthcare Network needed a telemedicine platform that would provide a seamless virtual care experience for both patients and providers. Their existing solution had technical issues, poor video quality, and a complicated interface that resulted in missed appointments and frustration.

We designed a comprehensive telemedicine platform with simplified scheduling, pre-visit preparation, intuitive video controls, and integrated clinical documentation. The solution works across devices and connection speeds, with fallback options for audio-only visits when needed.

Client

Horizon Healthcare Network

Duration

5 months

Services

  • UX/UI Design
  • Service Design
  • Video Interface Design
  • Prototyping
  • Web & Mobile Development

Results

60% Increase

in virtual visit completion rates

42% Reduction

in technical support calls

35% Growth

in telemedicine adoption

Our Process

Research phase

1. Research & Discovery

We began with comprehensive research to understand user needs, market trends, and business objectives.

Design phase

2. Design & Prototyping

Our design team created intuitive interfaces and interactive prototypes, iterating based on user feedback.

Development phase

3. Development & Launch

We developed the solution using modern technologies, ensuring performance, security, and scalability.

The telemedicine platform designed by BlackHives has transformed how we deliver virtual care. The intuitive interface makes it easy for patients of all ages and technical abilities to connect with their providers, while the clinical tools streamline documentation and follow-up.
Dr. Robert Chen

Dr. Robert Chen

Medical Director of Digital Health, Horizon Healthcare Network

Next Case Study

Provider Workflow Optimization

View Case Study

Ready to start your project?

Let's discuss how our expertise can help your business achieve its goals.