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University Portal Redesign
Education / Case Study

University Portal Redesign

Reimagining the digital experience for a leading university

Project Overview

Horizon University's student portal was outdated, difficult to navigate, and not mobile-friendly. Students and faculty struggled to find information, complete administrative tasks, and access academic resources, resulting in frustration and inefficiency.

We redesigned the university portal with a focus on intuitive navigation, personalized dashboards, and mobile responsiveness. The new portal features role-based views for students, faculty, and staff, with streamlined workflows for common tasks and integrated academic and administrative functions.

Client

Horizon University

Duration

6 months

Services

  • UX/UI Design
  • Information Architecture
  • User Research
  • Prototyping
  • Web Application Development

Results

35% Improvement

in student satisfaction

42% Reduction

in support requests

28% Increase

in portal usage

Our Process

Research phase

1. Research & Discovery

We began with comprehensive research to understand user needs, market trends, and business objectives.

Design phase

2. Design & Prototyping

Our design team created intuitive interfaces and interactive prototypes, iterating based on user feedback.

Development phase

3. Development & Launch

We developed the solution using modern technologies, ensuring performance, security, and scalability.

BlackHives transformed our outdated portal into an intuitive, modern platform that has significantly improved the digital experience for our entire university community. Their understanding of higher education needs and user-centered design approach made all the difference.
Dr. Sarah Johnson

Dr. Sarah Johnson

Chief Information Officer, Horizon University

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